About Kanawha Restoration

Who we are

Kanawha Restoration is a water, fire and mold damage restoration brand for Charleston, West Virginia and the communities of Kanawha County. We handle the work that has to happen between the damage and the repairs: stopping it from spreading, removing what cannot be saved, drying and cleaning what can, and confirming the house is ready to be rebuilt.

Most people deal with serious water, fire or mold damage only once or twice in their lives, usually on a very bad day. Our job is to make that day calmer: answer the phone, tell you what to do right now, and get the work started.

What we handle

• Water damage: emergency water removal, flooded basements, burst pipes, storm and flood damage, extraction and drying and ceiling and drywall damage.
• Fire and smoke damage: smoke damage cleanup, soot removal, smoke odor removal, kitchen fire cleanup and emergency board-up.
• Mold: mold inspection and removal in basements, crawl spaces and attics, plus mold after flooding.

Homeowners, renters, landlords, property managers and businesses all call the same number.

How we work

1. You callTell us what happened, where the damage is, how long it has been there and your ZIP code. We tell you what to do while you wait.
2. We inspectWe look at the damage in person, map the moisture with meters and a thermal camera, take photos and explain what we recommend.
3. We stop the damageWater is extracted, openings are boarded up, and materials that cannot be saved are removed so the damage stops growing.
4. We dry and cleanDrying equipment, soot cleaning or mold containment, depending on the job, with readings taken along the way.
5. We confirmThe job is finished when the readings say the structure is dry and clean, not on a set day.

What you can expect

• A written scope before the main work starts. It says what will be removed, what will be dried or cleaned, and how the result will be checked.
• Moisture readings. For water damage you can see the readings at the start, during drying and at the end.
• Plain answers. We explain why something has to come out, and what can be saved.
• No charge for calling. Tell us what happened and we will explain the next steps.

Where we work

We work across all 14 Charleston-area ZIP codes: Downtown Charleston, the West Side, South Charleston, Kanawha City, Malden and Rand, Spring Hill, the East End, Cross Lanes, South Hills, Marmet, Sissonville and North Charleston, plus the Capitol area and Northwest Charleston. The service areas page lists every neighborhood.

Built for the Kanawha Valley

River flooding along the Kanawha and Elk, hillside runoff into basements, older homes with plaster walls and galvanized pipes, and humid summers that feed mold all shape the work here. Every page on this site is written for those local conditions, and our guides, such as professional restoration vs. DIY cleanup, explain what to expect before anyone arrives. Start with the overview of water, fire and mold damage restoration in Charleston, or read the resources for step-by-step guides.